Terms and Conditions

Terms and Conditions of Booking

Terms and Conditions of Booking

BOOKING YOUR EVENT

Private parties

Once we have agreed the date, time and fee for your event, you will be asked to pay a booking fee of £15. Upon receipt of your booking fee, and the venue details, you will be sent a booking confirmation by email. This confirms your booking and we ask that you make note of our cancellation policy below.

If your event will be held outdoors, and there is no ‘wet weather’ back-up plan, then we shall require a 50% booking fee. This is non-refundable in the event of last minute cancellation due to the weather.  For all outdoor events, we ask that you provide shelter from the elements.

Fundraisers/Community Events

For fundraisers, we also ask for a 50% booking fee with the balance being payable in cash on the day.

Business Bookings

If you have come via PopTop then a booking fee is payable (as we have to pay a fee to PopTop in order to confirm the booking).  We then ask that the balance is paid in advance via bank transfer, cheque or PayPal. If you have come to us directly, we will invoice you for payment in advance of the event – please let us know your businesses payment terms so that we can invoice in enough time.

PAYING THE BALANCE FOR YOUR EVENT

If you have paid a booking fee, payment is asked for in cash on the day. If you wish to pay by bank transfer or paypal, this must be done prior to the start of the event/party.

ON THE DAY OF YOUR EVENT

  1. Please provide a table and 2 chairs and have them ready for when your face painter arrives. If you cannot provide us with a table and chairs, please let us know so that we can bring some along.
  2. For outdoor events, you must be able to provide a stable gazebo or other shelter to protect our face painters from the elements.
  3. Where possible, please ensure that our face painters can be near to toilet facilities.

CANCELLATIONS

We do have to turn down a lot of work, so we ask that if you need to change or cancel your booking, you provide us with as much notice as possible. If you cancel within 28 days of your booking date, we reserve the right to request a minimum of 50% payment of the outstanding balance. If you cancel within 14 days of your booking date, then we reserve the right to ask for the full outstanding balance to be paid.

 

Last updated August 2017